Group History Report

The Group History Report allows you to view information on all the Groups that have stayed or booked at your Property. The Group History Report shows your Group History by chosen option (booking category, segment, origin, guest type or group) over a specified date range, and once generated displays the confirmation number of the group reservation, arrival and departure dates, the sales manager the booking was associated with, the company name, the booking name, the status of the booking, total number of room nights with this group, and any revenue associated (broken down into room, other and total revenue categories). The Group History Report may be used to help track your revenue sources, enable you to create reasonable expectations for your future business and provide you with a meaningful marketing analysis for your Property. This report option can be utilized if desired to group MULTIPLE Property information together in a single report, as well as individual Properties in separate reports.

Note: This Report may be generated to include data from the current date, however if you are ONLY interested in information for the current date you may find the Groups In-House Report more useful.

The Groups History Report command is found in the Sales and Catering Area of Skyware.

If your Property does not currently have our Sales and Catering Module and you are interested in adding it, please contact us at  Sales@SkywareSystems.com.

 

 

 

The Sales and Catering Menu may be reached either directly from the Quick Menu, or by using the Full Menu and selecting Sales and Catering => from the Other section.

1. Select Sales and Catering => from the Quick Menu (left side of screen).

Quick Menu with Sales and Catering command selected

OR

2. Select Sales and Catering => from the Other section of the Full Menu,

Click the icon on the left for the Full menu.

Full Menu Icon

This will display the Full menu in a tabular form, with four sections, Registration, Status, Cashier and Other.

Full Menu Table

Select Sales and Catering => from the Other section.

Other Section of the Full Menu with Sales and Catering command selected

This will display the Sales and Catering menu in a tabular form, with four sections, Selling Tools, Groups, Sales Reports and Catering Reports.

Sales and Catering Menu screen

The Group History command is in the Sales Reports section.

Sales Reports section of the Sales and Catering Menu with Groups History Report command selected

 

When the Group History command is selected, the Group History Report screen will open.

Group History Report screen

Show All Hotels: This box may be checked or unchecked. By default it is unchecked, meaning the generated report will show information ONLY for the current Property. For this report, you may choose to show the information from ALL your Properties within Skyware on one report, rather than generating separate reports for each Property.

Report Date: You will need to specify the Date Range for the Report.

Use the drop-down menus or the calendar icons to select the date range you wish to have displayed on the report. By default the dates selected span the current month.

Report Options: You have several Report options to choose from, to select how the report will be displayed. Choose ONE option using the radial buttons:

by Booking Category,

by Segment,

by Origin,

by Guest Type, or

by Group.

Select the Manager: This is a drop-down menu of available Manager options to select from whom the Groups were associated with. If one is selected, the report will display the bookings associated with that specific Manager only. This allows you to narrow the report focus to one particular manager, if desired. By default, no manager is selected.

Include zero balance Groups?: This box may be checked or unchecked. By default it is unchecked.

When finished, click the orange button Show Report.

 

Once generated the Group History Report displays the confirmation number of the group reservation, arrival and departure dates, the sales manager the booking was associated with, the company name, the booking name, the status of the booking, total number of room nights with this group, and any revenue associated (broken down into room, other and total revenue categories). Depending on the report option selected, the Groups in the date range selected may be displayed in a different order, but the information categories shown for each remains the same.

 

 

By Booking Category.

Group History Report by Booking Category example

By Segment.

Group History Report by Segment example

By Origin.

Group History Report by Origin example

By Guest Type.

Group History Report by guest type example

By Group.

Group History Report by group example

 

By default, the report is generated in PDF form and opens in a separate browser window. From there you can select to save or print the report, among other options. You can, instead, check the Generate report to Excel checkbox or the Generate report to Excel (data only) checkbox. depending on how you wish to use the information in the report.

NOTE: The generated report appears as a pop-up window through your browser. If your browser is set to block pop-ups, you may receive a warning banner at the top of the browser. Click this banner and select to allow pop-ups so that you can view the report.

 

Date Updated June 15, 2021